1. Introduction
Welcome to Patrico Jewellers (“we,” “us,” or “our”). These Terms and Conditions govern your use of patricojewellers.com.au (the “Website”) and our services. By accessing or using our Website, you agree to be bound by these Terms and Conditions.
2. General Terms
2.1. By accessing and using our Website, you confirm that you are at least 18 years of age or accessing the Website under the supervision of a parent or legal guardian.
2.2. You agree to provide accurate, current, and complete information when making purchases or creating an account.
3. Products and Services
3.1. All products are subject to availability. We reserve the right to discontinue any product at any time.
3.2. Product images on our Website are for illustrative purposes only. Actual products may vary slightly due to the natural characteristics of materials used.
3.3. Prices are in Australian Dollars (AUD) and include GST where applicable.
4. Orders and Payment
4.1. All orders are subject to acceptance and availability.
4.2. We reserve the right to refuse any order without giving reason.
4.3. Payment must be made in full before the release of any products.
4.4. We accept major credit cards and other payment methods as indicated during the checkout process.
5. Custom Orders
5.1. Custom-made items are non-refundable unless faulty.
5.2. A deposit may be required for custom orders.
5.3. Completion times for custom orders are estimates only and may vary.
6. Shipping and Delivery
6.1. Delivery times are estimates only and commence from the date of order confirmation.
6.2. Risk of loss and damage passes to you upon delivery of the product.
7. Returns and Refunds
7.1. Returns are accepted within 14 days of purchase for non-custom items in original condition with proof of purchase.
7.2. Refunds will be processed using the original payment method.
7.3. Shipping costs for returns are the responsibility of the customer unless the item is
8. Warranties
8.1. Products come with guarantees that cannot be excluded under Australian Consumer Law.
8.2. Additional warranty terms may apply to specific products as indicated at the time of purchase.
9. Intellectual Property
9.1. All content on the Website is the property of Patrico Jewellers and is protected by copyright and other intellectual property laws.
9.2. You may not use our content without our express written permission.
10. Limitation of Liability
10.1. To the maximum extent permitted by law, we exclude all liability for any loss or damage of any kind.
11. Changes to Terms
11.1. We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the Website.
12. Contact Information
Patrico Jewellers Shop 25, 90 Wrights Rd Kellyville, NSW 2155 Phone: +61 2 8814 5510 Email: hello@patricojewellers.com.au