Last Updated: December 30, 2024
1. Introduction
Patrico Jewellers (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit patricojewellers.com.au or use our services.
2. Information We Collect
2.1. Personal Information:
- Name and contact details
- Billing and delivery address
- Email address
- Phone number
- Payment information
- Purchase history
2.2. Technical Information:
- IP address
- Browser type
- Device information
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Process your orders and payments
- Communicate with you about your orders
- Send you marketing communications (with your consent)
- Improve our products and services
- Comply with legal obligations
- Prevent fraud
4. Information Sharing
4.1. We may share your information with:
- Payment processors
- Delivery services
- IT service providers
- Professional advisers
4.2. We will not sell or rent your personal information to third parties.
5. Data Security
5.1. We implement appropriate technical and organizational measures to protect your personal information.
5.2. While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.
6. Cookies
6.1. We use cookies to improve your browsing experience and analyze website traffic.
6.2. You can control cookies through your browser settings.
7. Marketing Communications
7.1. You can opt out of marketing communications at any time.
7.2. We will not send marketing communications without your consent.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing
- Lodge a complaint with relevant authorities
9. Children's Privacy
We do not knowingly collect information from children under 13 years of age.
10. Changes to This Policy
10.1. We may update this Privacy Policy from time to time.
10.2. Significant changes will be notified to you via email or website notice.
11. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
12. International Data Transfers
If we transfer your data outside Australia, we ensure appropriate safeguards are in place to protect your information.
13. Contact Us
For privacy-related inquiries or concerns, please contact us at:
Patrico Jewellers Shop 25, 90 Wrights Rd Kellyville, NSW 2155 Phone: +61 2 8814 5510 Email: hello@patricojewellers.com.au